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3rd Level Support at uhb Software GmbH

Software
Dev
Company
Customer Support

Software Solutions for the Healthcare Institutions made in Germany.

uhb Software color

3rd Level Support for AMONDIS at UHB Software

Visit the company’s website here: uhb Software GmbH

uhb Software provides competent Software Solutions for the Healthcare Institutions. The company is located in Bavaria, Germany.

  • Finance,
  • Medical Informatics,
  • Logistics,
  • Health Care

As part of my role at uhb Software GmbH, I was responsible for 3rd level support of the AMONDIS solution suite in the healthcare sector. This position required both deep technical expertise and strong problem-solving skills to ensure the stability and performance of critical ERP and logistics processes in hospitals and healthcare facilities.

Key responsibilities:

  • Advanced troubleshooting of complex incidents and system errors in AMONDIS modules (Finance, ERP, Logistics, Medical Controlling)

  • Direct collaboration with clients (hospitals and clinics) to analyze problems and provide sustainable solutions

  • Bug fixing and system enhancements in cooperation with the development team

  • Interface analysis and debugging in heterogeneous IT environments (HIS, finance, logistics systems)

  • Ensuring high system availability and smooth operations for mission-critical hospital workflows

Through this role, I gained extensive hands-on experience in critical healthcare IT operations and strengthened my ability to handle complex ERP/logistics environments under high responsibility.