3rd Level Support for AMONDIS at UHB Software
Visit the company’s website here: uhb Software GmbH
uhb Software provides competent Software Solutions for the Healthcare Institutions. The company is located in Bavaria, Germany.
- Finance,
- Medical Informatics,
- Logistics,
- Health Care
As part of my role at uhb Software GmbH, I was responsible for 3rd level support of the AMONDIS solution suite in the healthcare sector. This position required both deep technical expertise and strong problem-solving skills to ensure the stability and performance of critical ERP and logistics processes in hospitals and healthcare facilities.
Key responsibilities:
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Advanced troubleshooting of complex incidents and system errors in AMONDIS modules (Finance, ERP, Logistics, Medical Controlling)
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Direct collaboration with clients (hospitals and clinics) to analyze problems and provide sustainable solutions
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Bug fixing and system enhancements in cooperation with the development team
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Interface analysis and debugging in heterogeneous IT environments (HIS, finance, logistics systems)
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Ensuring high system availability and smooth operations for mission-critical hospital workflows
Through this role, I gained extensive hands-on experience in critical healthcare IT operations and strengthened my ability to handle complex ERP/logistics environments under high responsibility.